Refund & Cancellation Policy

All sales are final. Because every item from Copper Oven Kitchen is baked fresh to order in small batches, we are unable to accept returns or offer refunds. Our products are perishable and made specifically for your order, so once baking has begun, an order cannot be canceled or refunded.

Cancellations. If you need to cancel or change your order, please contact us as soon as possible — before the order cutoff for your delivery window. We cannot cancel or refund orders after baking has begun (generally after the order cutoff time).

Missed deliveries. If we are unable to complete your delivery because no one is available or access isn't possible, we'll do our best to reach you — but fresh items left undelivered cannot be refunded or remade.

We want you to be happy. Your satisfaction means a great deal to us. If there is ever a problem with the quality of your order, please reach out within 24 hours of delivery at copperovenkitchen@gmail.com and we'll do our best to make it right.

Questions? Contact us anytime at copperovenkitchen@gmail.com or call or text 602-935-8448.